Pension Rebate

Get help with your water bill if you hold an eligible concession card

If you are an eligible pensioner, you may be able to receive a discount on your quarterly bill.

You can apply for a pension rebate if you:

How to apply

The easiest way to claim your rebate is to download and complete our pension rebate form.

Want a form sent to you? Send an online request or give us a call during business hours on 132391.

More questions

Give us a call on 132391 (Monday to Friday, 8am – 5pm)

Other things to know about the pension rebate

Are tenants eligible?

No, the rebate only applies to the property an eligible concession card holder owns and lives in.

What if I own more than one property?

The pension rebate only applies to the property you live in. You cannot claim the rebate on investment properties or holiday homes.

Do I need to reapply if I move or my circumstances change?

Yes, you need to let us know if your situation changes. This includes:

  • Buying or selling a home
  • Changing your postal address
  • Travelling for a long time
  • Divorce or separation
  • The death of a spouse.

We can help update your account and make sure the rebate is applied correctly.