Pension Rebate
Get help with your water bill if you hold an eligible concession card
If you are an eligible pensioner, you may be able to receive a discount on your quarterly bill.
You can apply for a pension rebate if you:
- are the owner and occupier of a residential property, and
- hold a valid Pensioner Concession Card or Department of Veterans’ Affairs Gold Card.
How to apply
The easiest way to claim your rebate is to download and complete our pension rebate form.
Want a form sent to you? Send an online request or give us a call during business hours on 132391.
More questions
Give us a call on 132391 (Monday to Friday, 8am – 5pm)
Other things to know about the pension rebate
Are tenants eligible?
No, the rebate only applies to the property an eligible concession card holder owns and lives in.
What if I own more than one property?
The pension rebate only applies to the property you live in. You cannot claim the rebate on investment properties or holiday homes.
Do I need to reapply if I move or my circumstances change?
Yes, you need to let us know if your situation changes. This includes:
- Buying or selling a home
- Changing your postal address
- Travelling for a long time
- Divorce or separation
- The death of a spouse.
We can help update your account and make sure the rebate is applied correctly.